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Frequently Asked Questions

Insurance, Prices, and Referrals

Do you take insurance?

We are a cash-based physical therapy clinic which means we don't directly contract with insurance because we would rather value the time and care spent with each individual. This allows us to continue to offer high level, one-on-one individualized care. As a result, we would prefer to contract directly with each patient while utilizing the best principles outlined in the business of health contracts that insurance provides. While we may not deal directly with your insurance, we work with many insurance networks as an out of network provider. For your convenience, we will provide you with a superbill for you to submit to your insurance if you are out of network. We collect payment up front and the reimbursement from the insurance company would go directly to you, the patient. The exact reimbursement amount is determined by your insurance company.  â€‹

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Tricare

Tricare Select is eligible for reimbursement and you are able to submit your Superbill. Tricare Prime and Active Duty are not eligible for reimbursement. 

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Medicare

We are not participating providers for Medicare and cannot see Medicare patients for physical therapy. Medicare patients are eligible for wellness visits and other non-covered Medicare services. â€‹â€‹â€‹

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How much are visits?

75 minute physical therapy evaluation: $200

60 minute follow up visit: $165

60 minute wellness visit: $165

30 minute maintenance visit or virtual visit: $75

90 minute home visit: $225

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Discount packages and payment plans are available. Contact us for more information or visit the Rates page.

What do I need to know if I want to get reimbursed for my visit?

If you have out of network benefits and plan to seek reimbursement, we recommend calling your insurance company.

 You will want to know:

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1. Your out of network benefits

2. For Tricare Select, you ARE able to submit your Superbill for reimbursement. Tricare Prime and Active Duty are not eligible for reimbursement. 

3. Annual visit limit

4. Any authorization that may be required

5. If your out of network deductible has been met for the year

6. Your co-insurance after the deductible has been met

Do I need a doctor's prescription?

No. All of our therapists are doctors of physical therapy and in the state of Virginia, you can be seen by direct access without a doctors prescription.

Treatments

What kind of treatments do you offer?

Treatment can include:

Initial evaluation and reassessments during follow up visits to ensure you are progressing towards your goals

Internal vaginal or rectal assessment if appropriate based on symptoms and concerns

Myofacial release/soft tissue mobilization

Therapeutic cupping

Instrument assisted soft tissue mobilization (IASTM/gua sha)

Dry needling

Electro accupuncture/dry needling with electrical stimulation

Stretching

Strengthening

Postural correction

Yoga and mindfulness based interventions

Hypopressive Fitness Exercises

What do you treat?

What kind of pelvic conditions do you treat?

Bowel and Bladder Symptoms: Urinary and Fecal incontinence, Overactive Bladder Syndrome, Urinary Retention, Recurrent UTI, Voiding Dysfunction, Constipation, and much more

 

Pelvic Pain: Interstitial Cystitis, Endometriosis, Pubic Symphysis Dysfunction, Chronic Prostatitis, Testicular Pain, Rectal Pain, Vulvodynia, Vaginismus, Perineal Pain, Pudendal Nerve Pain, Pelvic Organ Prolapse, Post-Prolapse Repair Care, Post-Hernia Repair Care, abdominal scar tissue, and much more.

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Pregnancy: Pain in Pregnancy, Urinary Incontinence, Labor and Birth Preparation

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Postpartum Care: Diastasis Recti, Post-Episiotomy/Birth Injury Care, Post-C-Section Care, Safe Return to Exercise, and much more

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Pediatric Pelvic Conditions: children with potty training difficulties, constipation, bed-wetting

What other conditions do you treat?

​In addition to pelvic floor therapy, our therapists are also experienced in treating back pain, jaw (TMJ) pain, hip pain, sacroiliac (SI) joint pain,  groin pain, tailbone pain, and abdominal pain.

Contact

Call/Text 757-932-8977

Fax 757-932-8979

Address

2380 Liberty Way Suite 150

Virginia Beach, VA 23456

Clinic Hours

 

Dr. Kent               Mon- Sat by appointment

Dr. Napier           Mon-Fri by appointment

Dr. Naylor           Mon-Fri by appointment

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Phone Hours: Available Monday through Friday 8am-7pm. Missed phone calls and voicemails will be returned ASAP. Your call is very important to us.

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